Return & Exchange Policy
Return & Exchange Policy
At Tiny Duckie, every order is crafted with care. To ensure the best experience, please review our return guidelines below:
Personalized & Monogrammed Items
Because these items are custom-made just for you, all personalized, monogrammed, or embroidered items are final sale and cannot be returned or exchanged.
Non-Personalized Items
We gladly accept returns on non-personalized items within 5 days of receiving your order.
Items must be:
- Unused
- Unwashed
- In original condition and packaging
Buyers are responsible for return shipping costs unless the return is a result of our error.
Our Mistake? We’ll Make It Right.
If your order arrives with an error or issue on our end, please email us within 3 days of delivery with:
- Your order number
- A brief description of the issue
- Clear photos
We’ll correct it promptly.