Return & Exchange Policy

Return & Exchange Policy

At Tiny Duckie, every order is crafted with care. To ensure the best experience, please review our return guidelines below:

Personalized & Monogrammed Items

Because these items are custom-made just for you, all personalized, monogrammed, or embroidered items are final sale and cannot be returned or exchanged.

Non-Personalized Items

We gladly accept returns on non-personalized items within 5 days of receiving your order.
Items must be:

  • Unused
  • Unwashed
  • In original condition and packaging

Buyers are responsible for return shipping costs unless the return is a result of our error.

Our Mistake? We’ll Make It Right.

If your order arrives with an error or issue on our end, please email us within 3 days of delivery with:

  • Your order number
  • A brief description of the issue
  • Clear photos

We’ll correct it promptly.